Refund Policy

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At Herpfree, we stand behind the quality of our products and offer a 100% satisfaction guarantee for your purchase, provided the product has been used correctly and taken as recommended.

To initiate a refund, you must submit proof of usage, including photos and, if possible, a video demonstrating the use of the product. Please send this evidence to our designated email address within 30 days of your purchase. Once your request is received and verified, you will receive a full refund of your product purchase, excluding shipping costs.

Please note that we cannot issue refunds for products purchased through third-party retailers; all returns must originate from purchases made directly through Herpfree.com. Additionally, to process your refund, our database must contain your name and order number.

We appreciate your understanding, and thank you for choosing Herpfree. If you have any questions regarding our refund policy, please do not hesitate to contact us.